These general terms and conditions apply to all offers, quotations, agreements, and services provided by Brandnest (“we”, “us”), a design studio registered in the Netherlands, to any client (“you”, “Client”).
By placing an order, accepting a quotation, or making use of our services, you agree to these terms. Any deviations are only valid if confirmed by us in writing.
- All quotations are non-binding and valid for 14 days unless stated otherwise.
- An agreement is concluded when we confirm acceptance of your order in writing (by email).
- We reserve the right to decline an order without stating reasons.
Our services include, but are not limited to, logo design, brand identity, web design, and brand strategy. The exact scope of work is defined in the quotation or project brief agreed between both parties. Work outside this scope is considered additional work and will be quoted separately.
- All prices are in euros (€) and exclude VAT (BTW) unless explicitly stated otherwise.
- We may require a deposit of up to 50% before commencing work.
- Invoices must be paid within 14 days of the invoice date.
- In case of late payment, statutory interest applies in accordance with Article 6:119a of the Dutch Civil Code, as well as any reasonable collection costs.
- We reserve the right to suspend delivery of work until payment is received.
- Delivery timelines are estimates and not strict deadlines unless explicitly agreed in writing.
- Delays caused by the Client (e.g. late provision of content or feedback) are not our responsibility.
- Final files are delivered digitally in formats agreed upon (e.g. SVG, PNG, PDF).
Each package includes a fixed number of revision rounds as specified in the quotation. A revision round is defined as one consolidated set of feedback. Additional revision rounds will be charged at our standard hourly rate. Revisions that constitute a fundamental change to the approved direction are treated as new work.
All work created by Brandnest is protected under Dutch copyright law (Auteurswet). The following applies:
- We retain full copyright over all designs until full payment has been received.
- Upon receipt of full payment, we grant the Client an exclusive, perpetual licence to use the final delivered designs for commercial purposes.
- Unless agreed in writing, source files and working files are not included in the standard delivery and may be provided for an additional fee.
- We reserve the right to display completed work in our portfolio, on social media, and in case studies, unless the Client requests confidentiality in writing.
- The Client warrants that any materials supplied to us do not infringe third-party intellectual property rights and indemnifies us against any resulting claims.
- Providing accurate, complete, and timely information, content, and feedback required for the project.
- Reviewing deliverables within the timeframe indicated; silence after 14 days is deemed approval.
- Ensuring that the use of the delivered designs complies with applicable laws and regulations.
- Either party may cancel the agreement in writing with a notice period of 14 days.
- If the Client cancels after work has commenced, we are entitled to invoice for all work completed up to the cancellation date, plus any reasonable costs already incurred.
- Any paid deposits are non-refundable once work has commenced, unless we are in material breach of the agreement.
Our liability for direct damages is limited to the amount invoiced for the specific project giving rise to the claim. We are not liable for indirect damages, including loss of profit, loss of data, or consequential damages.
We are not liable for errors in final work that were present in materials approved by the Client.
Both parties agree to treat all non-public information shared during the project as confidential, and not to disclose it to third parties without prior written consent, except where required by law.
These terms are governed exclusively by Dutch law (Nederlands recht). Any disputes that cannot be resolved amicably will be submitted to the competent court in the district where Brandnest is registered, unless mandatory law provides otherwise.
We reserve the right to amend these terms at any time. The version published on our website at the time of entering into an agreement is the applicable version.
